1. How much does upgrade cost?
Upgrading 1and1Mail is free forever!
We, like you, hate ongoing costs (monthly charge, yearly renewal fee, etc.). Therefore, starting from 1and1Mail 3.0, we have decided to make 1and1Mail upgrade free forever.
2. If it is free, how do we make money continuously? Will we die soon?
We believe in word-of-mouth marketing. We believe as long as we keep improving our software and helping you save costs, more and more customers would come to us and support us.
3. How can I get the upgrade version anyway?
If you are 1and1Mail Free Edition user, you can always download the latest version from our website or other software download websites.
If you are 1and1Mail Personal Edition or Business Edition user, we need your help to perform a simple action before we send you the latest version. The action is usually like giving us feedbacks on how to improve our software or website, or something very easy to complete. The feedbacks do not need to be positive and we welcome negative comments or complaints. We sincerely value your input to support our ongoing development.
Usually, the upgrade version of Free Edition will be released first to the public. After sufficient testing and debug, we will release the final upgrade to our customers. The process usually takes 30 days.
Details will be announced through emails when the new version is released. The easy-to-complete action may vary every time, but do not worry! It won't take you more than 2 minutes to complete.
Have any thoughts or suggestions about the upgrade we offer? Send us an email at firstname.lastname@example.org.