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Pop-up message: “The Microsoft Jet database engine cannot open the file ‘C:\Program Files(x86)\1and1Mail\tnedm.ado’. It is already opened exclusively by another user, or you need permission to view its data.”
Please follow the steps below to resolve the issue: Right click the 1and1Mail icon on your Desktop Select “Properties” Go to “Compatibility” tab. Select the last option “Run as an administrator”. And then run 1and1Mail....
Gmail SMTP account testing failed
When you use Gmail as your SMTP service provider in 1and1Mail Account Manager, the account testing may fail. It is usually caused by 2 reasons: Gmail imposes high security standards. Google may block sign in attempts from some desktop email clients or...
1and1Mail 4.2 allows you to set sending limit per hour and provides IP location in the open and click reports
1and1Mail v4.2 involves various improvements in many aspects: New Features Show account’s last status Support setting sending limit per hour(s) Show locations based on IPs in the open and click report Support customizing sending sequence Email signature...
Pop-up message: “Provider cannot be found. It may not be properly installed”
Sometimes, you will encounter a pop-up message “Provider cannot be found. It may not be properly installed” when you import .xlsx file (Excel 2007, or Excel 2010) into 1and1Mail Address Book or Multi Account Manager. Cause: Your OS...
1and1Mail 3.26 is launched and fixed a few bugs in non-English OS
1and1Mail 3.26 has fixed another 2 bugs: Create table error in non-English OS List index out of bounds error The complete 1and1Mail changelog can be viewed here.
Pop-up message: “List index out of bounds”
When you start a mass mailing task in 1and1Mail, sometimes you will encounter a pop-up message: "List index out of bounds (8)". It is usually caused by your modification (import, add or delete) of emails in the address books that are being used...
Pop-up message: “You have reached the daily sending limit. The limit may be imposed by your email service provider or your setting in 1and1Mail.”
When you are sending mass emails with 1and1Mail, sometimes you will see a pop-up message saying "You have reached the daily sending limit. The limit may be imposed by your email service provider or your setting in 1and1Mail." This is usually...